Privacy Policy - Narcissist Navigator

1. Introduction

Narcissist Navigator ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("the App").

By using the App, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

2. Information We Collect

Account Information: When you create an account, we collect your username and encrypted password. We do not require your real name, email address, or phone number to use the App.

User Content: We collect the conversation texts, documents, images, and other content you submit for analysis. This content is stored securely and used solely to provide our services.

Case Information: We collect the relationship context you provide during case setup, including roles, relationship dynamics, and other details necessary for accurate analysis.

Usage Data: We collect information about how you interact with the App, including features used, analysis requests, session duration, and app performance metrics.

Payment Information: When you subscribe to premium features, payment processing is handled securely by Stripe. We do not store your full payment card details on our servers.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your AI analysis requests and generate responses
Manage your subscription and billing
Personalize your experience based on your case context
Respond to your feedback and support requests
Send important service-related communications
Monitor and analyze usage patterns to improve the App
Detect, prevent, and address technical issues and abuse

4. AI Processing

Your content is processed using third-party AI services (including Anthropic Claude and OpenAI) to provide analysis and response suggestions. Important details about our AI processing:

Your content is transmitted securely to AI providers for processing
Your content is not used to train AI models
AI-generated responses are based solely on the content you provide within each session and relevant curated reference materials
We do not share your personal identity with AI service providers
AI responses should not be considered professional advice

5. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including:

TLS/SSL encryption for all data transmission
Encrypted password storage using secure hashing algorithms
Regular security audits and monitoring
Access controls limiting data access to authorized personnel
Secure session management with token-based authentication

6. Data Retention

We retain your account information and content for as long as your account is active. You may delete your data at any time using the data management features in your profile settings.

Upon account deletion, your data is permanently removed from our systems within 30 days. Backup copies may persist for up to 90 days before being automatically purged.

7. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

With service providers who assist in operating our App (such as payment processors and AI service providers), subject to strict confidentiality agreements
When required by law, regulation, or legal process
To protect our rights, privacy, safety, or property, or that of our users or the public
With your explicit consent

8. Your Rights

You have the right to:

Access and download your data
Correct inaccurate information
Delete your data and account
Opt-out of non-essential communications
Request information about how your data is used
Restrict or object to certain data processing activities
Data portability where technically feasible

To exercise any of these rights, please use the settings within the App or contact us through the feedback feature.

9. Children's Privacy

Our App is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

By using the App, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or other appropriate channels. Your continued use of the service after changes constitutes acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically for any changes. The "Last updated" date at the top of this policy indicates when it was last revised.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the feedback feature in the App.